Docuware

Account Access

To view your account online, click on “Account Access”. Enter your Assigned Association Client Number and click “submit”, this will take you to the Resident Activation page, where you will follow the activation instructions. The "unit" number is your association "account" number which can be found in your coupon book or on your statement.

If you do not have your Association Client Number please click the link below.

Assigned Association Client Number

If for any reason you are not asked to enter your client number, please click here.

Should you encounter problems viewing your account online, please email to jfranco@encorepmc.com.

Online Payment

Homeowners have several options of how they can pay their Association assessments.  Payments can be made via ACH, where your checking or savings account is automatically debited each month.  You can set your association up as a payee through your personal online banking system, or you can pay via Credit Card, Debit Card or E-Check through the Associations third party company.  Or you can use the coupon that is provided and send a check by way of US Mail.   

Service provided by the third party company can be accessed from the Encore Property Management website or directly at www.rentpayment.com.   Credit card fees for this service on a recurring basis are approximately 2.8% of your monthly assessment.  E-Check fees on a recurring basis are $2.00 per month.  One time fees for Visa / E-Check are 2.8%; Discover, MC & AMEX rates may vary, please refer to the Rent Payment website for the fee.  

Please keep in mind that due to banking regulations, it takes 2-3 business days for Credit/Debit Card and up to 7 business days for  E-Check funds to post to your assessment account. 

Click on “online payment”, go to “new users”, and select your state and association.  Enter your account number, which can be found in your coupon book.  Follow the prompts to complete your payment.

Should you need additional information, please contact Jenev Boyd at jboyd@encorepmc.com or (951) 279-3934 ext. 233.

Automatic Clearing House

Should you wish to enroll in our Automatic Clearing House (ACH) for the withdrawal of funds from your checking or savings account, download the attached application and forward to cgerchy@encorepmc.com.

ACH Application.docx

Applications received before the 20th of any given month will have the first ACH payment debited from your bank account on or about the 5th of the following month. Please note, acceptance into the ACH program requires that your account is current.